Customer information
Policies, in plain language.
Important information about privacy, ordering, allergens, delivery, refunds and accessibility.
Privacy
This offline website does not directly process payments, transmit analytics or store order details. Orders are completed on third-party delivery platforms and are subject to their privacy policies. If you contact Blaze Bistro by email, the information you choose to send is used to respond to your request and provide the updates you requested.
Terms & conditions
Menu availability, prices, delivery zones and timing may change. A third-party platform’s confirmed checkout details govern your delivery order. Catering requests are not confirmed until Blaze Bistro accepts the date, menu, quantity, pricing and delivery arrangements in writing.
Allergen disclaimer
Blaze Bistro’s kitchen may handle common allergens, including dairy, eggs, wheat, soy, sesame, peanuts, tree nuts, fish and shellfish. Cross-contact can occur. Contact us before ordering if you have an allergy, and do not rely on website copy alone for medical safety.
Delivery & refund policy
Delivery timing and order tracking are managed by the platform used to place the order. Report missing, late, incorrect or damaged deliveries to that platform first so the order can be reviewed against its record. Blaze Bistro can assist with food-quality questions at eat@blazebistro.ca. Refund eligibility depends on the facts of the order and the delivery platform’s policy.
Accessibility
Blaze Bistro aims to make its website and services usable for everyone. The site supports keyboard navigation, visible focus, responsive text and reduced-motion preferences. If you encounter a barrier or need information in another format, email eat@blazebistro.ca or call 647-977-4005.